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Improve Your Shipping and Customer Satisfaction with the Help of a Freight Company


Improve Your Shipping and Customer Satisfaction with the Help of a Freight Company

Karen Allison
Karen Allison May 20, 2018

As a business owner, you know how important it is that your shipments make it out on time, in one piece, and arrive to your customers quickly and without any damage. It can be very stressful to try to get your freight shipped out, especially when you are growing and have more and more demanding customers you need to please. Rather than trying to handle all of this work by yourself, when you trust a company that specialises in shipping, you can rest easy that your product will make it out on time and that your customers will be happy with their shipment. By hiring an outside company to handle all of your freight, you remove this stress from yourself and your employees, allowing everyone to focus on what they do best – customer service, managing, and product development.

Choose from Transport Times

It’s nice to have options when you are deciding how quickly your products need to be shipped out. While most of the time you can rely on standard shipping and have your shipments be delivered within the same day of being shipped, there are times when you will need your shipments to be delivered even faster, whether because your customer is in a panic about receiving them or you made a shipping mistake. When this occurs you can choose from rush shipping where your items will be picked up within three hours of the order and taken to the location. An even faster shipping method is priority rush, and the products will be picked up from you within an hour of the order and then taken directly to the customer for ultimate satisfaction.

Size Doesn’t Matter

When you hire expert freight services in Perth, you don’t have to worry about the size or the weight of the freight that is being shipped. Even if you are unable to lift your product and shipment by yourself, you can still ship out large and heavy items. Gone are the days of putting your team and employees at risk of personal injury by requiring them to try to lift large loads, as freight companies have specialised trucks to do the heavy lifting for you. This ensures that all of your goods will be safely transported without you having to worry about how you will lift them.

Your business is growing, and it’s time to make sure that you’re doing everything you can to support it and make sure that your customers are happy with your service and delivery. By working with a freight company and allowing them to handle your shipping, you remove a lot of the stress of planning deliveries and can rest easy that your customers will receive their orders on time and in one piece.



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